Systems designer & fixer

Hello, I'm Viki.

My passion is productivity and efficiency. Wait - don't scroll. I know those words don't sound exciting, but stay with me.

When your systems and client experience actually work together, everything feels easier. You get more time, less stress, and a business that finally runs smoothly behind the scenes.

Viki Lewis
A bit about me

25 years of fixing things behind the scenes.

“When the system runs right, you get time and headspace to actually grow.”
— Viki Lewis

I spent 25 years working inside large businesses and retail chains - fixing inefficiencies, improving processes, and streamlining workflows long before automation was a buzzword.

I've been on both sides of the chaos - the corporate machine with too many processes, and the small business with none at all. The sweet spot is somewhere in between, and finding it is what I love to do.

My husband works full-time in the touring music industry, so he's often away. Thankfully I've got two grown boys and two dogs keeping me company at home.

With the kids grown and my time finally my own, my goal is simple - to build a business that gives me freedom to travel and support others doing the same. That's why I care so much about helping others build businesses that actually work for them.

The team

Meet the people behind Ember.

Ember isn't a one-woman show. It's a small but mighty team - here to make sure every project runs smoothly from start to finish.

Natalie
EA & Project Manager

Natalie

Natalie keeps everything - and everyone - organised. She handles timelines, communication, and coordination across projects so nothing slips through the cracks.

Kate
Tech VA & Systems Support

Kate

Kate supports client projects, sense-checks Viki's mad ideas, and helps bring each system to life. A total whizz with Airtable, WordPress, Kajabi and Podia.

What we believe

The things we won't compromise on.

01

Your systems should reflect your brand - not fight against it.

02

A smooth client journey is good business strategy, not a luxury.

03

You don't need to be techy to have tech that works.

04

When the system runs right, you get time and headspace to grow.

Let's work together

Let's chat.

Whether you want to map out your whole system or just get one thing sorted, here's where to start.

Book a free call → No pressure. Just clear next steps.